Thursday
May162013

Help Preserve History

The Fulton County Historical Society & Museum will be hosting their 11th Annual Ice Cream Social on Friday May 17th from 6:30-8pm. The cost will be $3.50 each, kids under 5 are free. Please join us as we help do our part to preserve our local history and enjoy some ice cream with friends.

 

 

 

 

Thursday
May162013

Gloversville Transit Meeting 5/16/13

The Gloversville Transit Commission will hold its monthly meeting tonight at 6pm in the Transit Building on West Fulton Street. With the opening of Walmart and Kinderhook coming up there is much to discuss in regard to route alterations. The public is encouraged to attend.

Thursday
May092013

Job Posting; First Niagara Bank

Job Title: Teller
Area of Interest: Branches
Department: Gloversville Branch - 244
Location: Gloversville Branch
Position Type: Part Time
Requirements:

Required Skills:

  • High School Diploma or G.E.D. required
  • 6 months cash handling experience  required
  • 3-6 months with a retail/sales/referral experience
Job Description:

Overview:


The primary functions of the Teller are to be a customer experience champion, a service and sales facilitator as well as a consumer banking transaction expert.

 

SALES EXPECTATIONS

  • Convert service interactions to sales referrals and achieve prescribed referral goal
  • Prioritize and deploy daily, the most efficient high impact activities to generate referral outcomes
  • Fully leverage available sales tools, prescribed in-branch routines and best practices to drive referral activity

SERVICE EXPECTATIONS

  • Facilitate customer transactions in an accurate and timely fashion
  • Provide a consistent and exceptional customer experience that helps contribute to the attainment of branch customer satisfaction and loyalty targets (Drive for “5”)
  • Demonstrate exceptional customer service behaviors to create advocacy and earn the right to expand relationships
  • Do what’s best for the customer by referring to branch team members and cross-functional business partners as appropriate
  • Take personal ownership for the resolution of customer service issues  

PEOPLE EXPECTATIONS

  • Be a positive and effective team player by helping others on the team achieve success
  • Proactively seek coaching to development service and sales skills and identify and share ways coaching would be most beneficial to you

ADMINISTRATIVE/OPERATIONAL EXPECTATIONS

  • Maintain adequate control over cash and maintain cash differences within prescribed bank policy
  • Maintain operational proficiency in performing client transaction/service
  • Maintain operational proficiencies while conducting back office compliance and security procedures
  • Stay informed and be clear in understanding operational changes, as they occur
  • Must adhere to pertinent laws, regulations, First Niagara’s Compliance Policy and external compliance requirements
State: New York
City:

Gloversville

INDEED.COM

 

 

Tuesday
May072013

Library Election Results

The Gloversville Public Election results for May 7th, 2013 are as follows:

249 ballots were cast at the library.

51 absentee votes

176 voted in favor of the proposition to increase the Library’s tax levy by $5,473. 124 voted against.

25 names were submitted by write-in for the open trustee seat.

Vincent DeSantis received the highest number of votes with 27.

Barb Madonna via gloversvillelibrary.org

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